It's All About the Data

It's All About the Data
It's All About the Data

Monday, September 23, 2013

Making New Mistakes + Grow

Many people believe the word "mistake" is a taboo.  The perception is that if you make mistakes, then you are not "perfect" and therefore incompetent. 

When I first started in the construction industry, my business partner, Ron Warrington, made a great statement "Let's make new mistakes".  Of course, I argued.  His point, and it was/is a brilliant one, is that we learn from our mistakes. 

LEARNING FROM MISTAKES 
There have been many studies that say we learn far more from our failures than from our successes.  
  
“The successful man will profit from his mistakes and try again in a different way.” -Dale Carnegie.   

The general notion is that we are too busy patting ourselves on the back when we win than when we lose.  How true!  Ego is the biggest roadblock to getting better. 

What are the best practices?: 
  • Post-mortems are really a requirement - post-mortem is defined as an analysis (not blaming) on "what we wish we would have known" before we made the decision/proposal/presentation/decision.  
    • Critical Analysis is needed - this is different than self-criticism.  You must look at the situation with as much dispassion as possible.  Remove the emotion. 
    • Brainstorm this analysis - you are looking to uncover the rock, and discover the nugget of where you went wrong. 
  • Get other stakeholder's input.  You might be too close to the trees to see the forest.  Sometimes it is the simple themes we forget - such as "you never ask for the business". 
  • Put what you learn/discover into practice as soon as possible.  If your issue is 'getting mad' and making a poor decision, maybe delaying the decision for 1 hour might give you a new perspective. 

My experience is that we are never too old or experienced to learn from what went wrong.  

Making mistakes is human nature - learning from the past and reaching past existing boundaries is where leaders are made. 
  
David Haynes, PMP, is Director of Consulting at Ideate, Inc. (www.ideateinc.com).  David's experience is in providing companies with business process analysis and change implementation.  @dhaynestech. 

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